While every effort is made to provide the most current information on the Pre-Authorization Tool, it is important to note that this does not guarantee payment or confirm patient eligibility. For specific details, please refer to the current authorization grids and provider manual. If you are uncertain whether prior authorization is needed, please submit a request for authorization through the Provider Portal.
Vision Services need to be verified by Davis Vision.
Dental Services need to be verified by DentaQuest.
Complex imaging, MRA, MRI, PET, and CT Scans need to be verified by Evolent (formerly NIA).
Physical, Occupational and Speech Therapy (home and outpatient) need to be authorized by Evolent.
Radiation Therapy services need to be authorized by Evolent.
Musculoskeletal Services need to be authorized by Evolent.
Cardiac Services need to be authorized by Turning Point.
Ear, Nose, and Throat Procedures need to be authorized by Turning Point.
Oncology/supportive drugs need to be verified by New Century Health.
Non-participating providers must submit Prior Authorization requests for all non-emergent services.
Are Services being rendered in the Emergency Room or Urgent Care?
| Types of Services | YES | NO |
|---|---|---|
| Is the member being admitted to an Inpatient Facility? | ||
| Is the member receiving hospice services? | ||
| Are services being rendered by a non-participating provider? | ||
| Is the member admitted for Mental Health or Substance Use Disorder? | ||
| Will the service being requested be billed using an ‘unlisted code’? |
Click here to initiate a prior authorization through the Provider Portal OR Fax request. Fax numbers located here.